LP Investigator-based out of Whiterock, Texas

Job Details
Location
11255 GARLAND RD STE 700,DALLAS,C0452,TX
Compensation
$75,000.00 per year
Job Type
Full-time
Posted
Apr 21, 2026
Job Description

Enjoy working from one of our stores located in Whiterock, Texas! This position requires travelling to other Shoe Carnival locations approximately 30%-40% of the time.

The Loss Prevention Investigator is responsible for the loss prevention functions in addition to providing loss prevention training and leadership for their Loss Prevention Division.

  • Assists the Head of Loss Prevention with monitoring and communicating weekly exception reports for potential policy violations and fraud.
  • Investigates internal theft cases, conducts interviews with witness(es) and suspect, and generates supporting documentation for Human Resources.
  • Works with outside agencies, such as law enforcement and social media, for the investigation, recovery of merchandise/cash, and resolution of shoplifting incidents.
  • Maintains effective working relationships with local law enforcement, Organized Retail Crime (ORC) prevention teams, and other retailers.
  • Ensures stores are compliant with safety procedures and reviews all customer/employee accident reports for accuracy.

Requirements:

  • High School diploma required; Associate or Bachelor degree preferred.
  • 5+ years experience supervising multi-unit loss prevention functions.
  • Criminal justice education or experience preferred.
  • Experience with utilizing loss prevention tools (Wicklander) preferred.
  • Excellent verbal, written, and interpersonal communication skills with professionals at all levels.
  • Excellent problem solving skills with an aptitude for critical thinking.
  • Proficient in Microsoft Office.
  • Ability to travel and work necessary hours to complete projects/tasks.
  • Ability to successfully complete an annual motor vehicle record check and acknowledge Shoe Carnival’s Driver Safety policy.

Total Rewards:

The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:

  • Competitive Pay
  • Paid Time Off (Vacation & Sick Time)
  • Comprehensive Medical, Dental, & Vision Benefits
  • Flexible Spending Accounts
  • Life, Disability, and Voluntary Benefits
  • Fitness Membership Discounts
  • Employee Assistance Program
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Employee & Family Discounts
  • Relocation Opportunities